What type of change order is likely submitted when a project team needs to switch to a new solution due to unavailability of the current service?

The correct answer pertains to a strategic change, which typically involves significant adjustments in a project’s direction, approach, or methodology due to external or internal factors. In this context, when the project team must switch to a new solution because the currently used service is unavailable, it is indicative of a high-level alteration in the project’s execution strategy. Such a change often merits careful consideration and approval, as it can have far-reaching implications on project timelines, resources, and overall objectives.

Switching to a new solution signifies a reassessment of the project's strategic approach, addressing the need to adapt in response to unforeseen circumstances. This ensures that the project remains viable and continues to align with its goals despite the challenges posed by the unavailability of services.

Certain other categories of change order may not aptly encapsulate the situation at hand. Scope changes typically refer to adjustments in the specific deliverables or objectives of the project, while a product change would focus on modifications related to the project’s end products. Team improvement usually pertains to enhancements in team performance or processes rather than adjustments to the solutions being utilized. Thus, the nature of the change in response to service unavailability aligns most closely with a strategic change decision.