What type of gap does a project manager document if outside resources struggle to access a data storage drive?

The situation described pertains to difficulties experienced by external resources regarding access to data, which indicates a gap related to the operational effectiveness of resources interacting with the project's functions. Documentation of this type of gap falls under the category of "function" because it points towards an issue in the processes or functionalities that impede resource access.

Documenting a functional gap helps in identifying how systems and procedures might be limiting or restricting access to essential resources needed for project success. It allows the project manager to pinpoint specific areas in operational workflows that require improvement to facilitate better collaboration and efficiency among team members and outside resources. This kind of assessment is vital for ensuring that all team members—whether internal or external—have the requisite access to information and tools necessary for their tasks, thus supporting overall project execution and success.