When a key member of a project team is unable to commute but can still work remotely, what should the project manager do?

Providing technological tools to secure team communication and productivity is essential for maintaining project momentum when a key team member can work remotely. By enabling effective remote collaboration, the project manager ensures that the team member can continue contributing their expertise and fulfill their responsibilities despite their inability to commute.

This approach not only supports the continuity of the project but also demonstrates flexibility and a commitment to the team’s success. Tools such as video conferencing, project management software, and collaborative platforms can help bridge the gap created by the member's physical absence, allowing for ongoing communication, updates, and feedback. By keeping the team connected and the workflow uninterrupted, the project manager can maximize the productivity of all team members, ultimately leading to better project outcomes.

In contrast, other options may hinder progress or create unnecessary obstacles. For instance, replacing the member might disrupt team dynamics or result in knowledge loss. Setting milestones could be useful, but it assumes that the member cannot contribute at all during their absence, which may not be the case if they can work remotely. Lastly, putting the project on hold is a drastic step that can lead to delays and negatively impact project timelines and stakeholder satisfaction.