When a team member is tasked with defining quality standards, which action are they performing?

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When a team member is tasked with defining quality standards, they are primarily engaged in the process of creating a quality plan. This involves establishing the criteria and benchmarks that will guide the project's quality expectations and requirements. Defining quality standards is a crucial step in outlining what is acceptable regarding project deliverables, and it helps ensure that the project's outcomes meet the stakeholders' needs and expectations.

While it is important to consider industry regulations and compliance, these activities do not specifically involve defining quality standards on their own. Setting measurable quality objectives is a part of the quality planning process, but it is more about how these objectives will be achieved rather than the foundational aspect of quality standards. Implementing quality control measures is focused on ensuring that the processes are working correctly to meet the defined standards rather than establishing those standards in the first place. Therefore, the action of defining quality standards aligns most closely with the creation of a quality plan.

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